Q: After inserting a SIM card, it can get SMS command, but it display“logoff”on the platform and APP.
A: Please check that SIM Card has GPRS data plan.
Q: After set white list,can not monitoring.
A: If the SOS number is group cornet number with the number of GPS device,enter group cornet number when bonding numbers,and make sure the SIM card of the device has opened caller ID.
Q: Device show online, but it shows“wait for the device responses”when you set instruction with APP.
A: a. Device signal is not good, so not smooth result of GPRS; b. Device is busy.
Q: The SIM card has GPRS data plan, but the device still show“logoff“.
A: The tracker have pre-program all most APN, maybe the APN of the SIM card you use don’t preset in the tracker,Please set master number first and then send command to add you APN into the tracker.
The command is: apn,<apn>#
1. All product are strict with CE,RoHS,FCC standard, two years warranty, and rigorous tests before shipment to ensures our superior and proven reliable quality.
2.Multiple tracking way ,track via SMS,APP and website,there is always a suitable one for you.
3.With our in-house R&D team of experienced engineers, developers and product managers, we offer a wide range of OEM/ODM service
4.500 pieces in stock, goods can ship out within 24 hours ,it will take 3-5 days deliver to you
5. A professional engineers team and sales team offer you prompt,patient and efficient service,help you solve your problems ASAP, engineer can speak english very well.